Shipping Policy

Effective Date: July 3, 2023

Thank you for choosing 2Ks Woodworking! This Shipping Policy outlines the terms and conditions regarding the shipment and delivery of products purchased from our website. By placing an order with us, you agree to the following shipping policy:

Processing Time: We strive to process and ship all orders as quickly as possible. All orders are made to order and do take time to create. Orders are typically started within 2 business days (excluding weekends and holidays) from the date the order was placed. However, please note that during peak seasons or promotional periods, processing times may be slightly longer.
Shipping Methods and Carriers: We offer various shipping methods to cater to your needs. The available shipping options and carriers will be displayed during the checkout process. The shipping carrier for your order will depend on your location, selected shipping method, and the weight/size of the package.
Shipping Destinations: We currently ship to addresses within the United States. If your location is not included in the list, we apologize for any inconvenience caused and encourage you to check back in the future as we expand our shipping capabilities.
Shipping Fees: Shipping fees are determined based on the destination, shipping method, weight/size of the package, and any applicable promotional offers. The exact shipping cost for your order will be calculated and displayed during the checkout process. Please note that additional customs duties, taxes, or fees imposed by the destination country are the responsibility of the customer.
Delivery Time: The estimated delivery time for your order will depend on factors such as the shipping method chosen, and destination. While we strive to provide accurate delivery estimates, please note that unforeseen circumstances, such as shipping delays or weather conditions, may affect the actual delivery time. Once your order has shipped, we will provide you with a tracking number to monitor the progress of your shipment.
Order Tracking: We provide order tracking services for most shipments. Once your order has been shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package. Please allow some time for the tracking information to be updated by the shipping carrier.
Delivery Attempts and Re-Delivery: The shipping carrier will typically attempt delivery of your package multiple times if you are unavailable at the provided shipping address. In case of unsuccessful delivery attempts, the carrier may leave a notification or contact you to arrange a re-delivery or pickup at a local facility. It is important to provide accurate and complete shipping information to avoid any delivery issues.
Lost or Damaged Packages: We take great care to ensure that your order is packaged securely. However, in the unfortunate event that your package is lost or damaged during transit, please contact our customer support team as soon as possible. We will work with you and the shipping carrier to resolve the issue and provide a suitable solution.
Order Modifications and Address Changes: Once an order has been placed, it may not be possible to make modifications or address changes. If you need to update any information or make changes to your order, please contact kevin@2kswoodworking.com immediately. We will do our best to assist you; however, we cannot guarantee that changes can be made after an order has been processed.
Returns and Exchanges: For information regarding our returns and exchanges policy, please refer to our dedicated Returns and Exchanges Policy page on our website.
Force Majeure: We shall not be held liable for any delay or failure in shipping and delivery resulting from events beyond our control, including but not limited to natural disasters, acts of terrorism, labor strikes, or governmental actions.
Contact Information: If you have any questions or concerns about our Shipping Policy, please contact us at kevin@2kswoodworking.com.